Refund Policy
Refund & Return Policy – Forthus Clothing
At Forthus Clothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Returns
- You may request a return within 7 days of receiving your order.
- Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
- Certain items such as sale items, innerwear, or customized products may not be eligible for return.
2. Refunds
- Once we receive and inspect your return, we will notify you regarding approval or rejection.
- If approved, your refund will be processed within 5-7 business days to your original payment method.
- Shipping charges (if any) are non-refundable.
3. Exchanges
- We offer size or product exchanges depending on stock availability.
- If the item is not available, a refund will be issued.
4. Damaged or Defective Products
- If you receive a defective or wrong product, please contact us within 48 hours of delivery with photos for quick resolution.
- We will replace the item or issue a full refund at no extra cost.
5. Return Shipping
- Customers are responsible for return shipping costs, unless the item was defective or incorrect.
- For faster processing, we recommend using a trackable courier service.
6. Non-Returnable Items
- Gift cards, clearance/sale items, and personalized/custom products are non-returnable.
7. Contact Us
For any refund or return queries, please reach us at:
📧 Email: forthusclothing@gmail.com
📞 Phone: +91 8867863154